Self-service product. No setup support provided. You'll need a Google account, basic Sheets familiarity, and 30 minutes — or hand it to your VA.
Products → Renewal & Retention Engine
Retention Automation

Renewal & Retention Engine

Stop losing renewals to your inbox. Google Sheets + Apps Script template that auto-fires email + SMS at 60/30/15/7-day marks, plus built-in review request flow.

$97
One-time. Lifetime use. Runs free on Google's infrastructure.
Buy on Gumroad →
Instant download · 7-day refund · No SaaS fees ever
Renewal & Retention Engine 60 • 30 • 15 • 7 day automation

How the trigger schedule works

The Apps Script runs on a daily timer, reads your sheet, and fires the right message at the right interval. You never touch it after setup.

60
days out

Heads-Up Email

Friendly check-in. Quote alternatives, ask about life changes.

30
days out

Renewal Quote + SMS

Send updated quote + SMS confirming receipt.

15
days out

Action Required

Direct request to confirm or shop alternatives. Higher urgency.

7
days out

Call Flag

Sheet flags red — your queue knows to phone, not email.

What's inside

Pre-built sheet structure, all the Apps Script wiring, and the templates that fire from it.

1

Pre-Built Google Sheet

Renewal pipeline tab with conditional formatting (red/yellow/green by days-out), client tab, template tab, log tab. Make a copy and you're live.

2

Apps Script Engine

Time-driven trigger runs daily at 7am. Reads expiry dates, finds the right interval, sends the right template. Logs every send.

3

12 Email Templates

Auto, home, life, commercial — 3 per line. Mail merge fields ready: client name, policy type, premium, expiry, your name.

4

6 SMS Scripts

Twilio integration script included. 60-day check, 15-day urgent, 7-day call confirm, post-renewal thanks, review ask, winback.

5

Google Review Flow

Auto-sends review request 7 days after renewal closes. Customizable link, opt-out tracking, review captured count in dashboard.

6

Setup Walkthrough

PDF + Loom video covering Google account setup, Apps Script permissions, Twilio wiring, and your first test send. ~30 min to running.

The 12 email templates

Three for each line of business. Pre-written, lawyer-checked footer language, mail-merge ready.

Auto — 60 / 30 / 15 day renewal series
Home — 60 / 30 / 15 day renewal series
Life — 60 / 30 / 15 day renewal series
Commercial — 60 / 30 / 15 day renewal series
Google Review Request (post-bind)
Post-Renewal Thank You
Tim's Take

The retention math nobody talks about

Acquiring a new policy costs 5-7x retaining an existing one. Most agents I talk to spend 80% of their time chasing new leads and 0% on retention — until the renewal lands the morning of and they're scrambling.

This sheet runs in the background. No SaaS, no $200/mo CRM, no monthly fee. Google's infrastructure does the heavy lifting. You don't think about it.

Same model I built for MarketPulse subscribers, repackaged for agent → client retention. It's the boring, profitable side of the business.

Common questions

Do I need a paid Google account?

A free Gmail works for up to ~100 sends/day. For higher volume, Google Workspace ($6/mo) raises the limit. Apps Script runs free either way.

Do I need Twilio for the SMS part?

Yes — Twilio account ($0 to start, then ~$0.0075 per SMS). The SMS module is optional; you can run email-only if you don't want SMS at all.

Will you help me set it up?

No. This is self-service. The walkthrough PDF and Loom video cover it. If you're not comfortable in Google Sheets, hand it to your VA.

Will it work with my AMS / CRM?

It works alongside any AMS. Export your renewal list as CSV, paste into the sheet. Or wire your AMS's webhook to write directly. Loom video covers the manual paste flow.

Is the SMS TCPA-compliant?

Templates include TCPA-compliant opt-out. You're still responsible for written consent + DNC scrubbing on your end. I'm not your lawyer.

Refunds?

7-day refund through Gumroad, no questions. After 7 days, all sales final.

One-time. $97. Runs forever.

No SaaS subscription. No per-seat fee. No monthly anything. Buy it once, run it on your own Google account for the next decade.

$97
Buy on Gumroad →
Self-service. No setup support. You're buying the sheet + script + templates.